Drivers will assist passengers upon boarding and unboarding vehicles

Drivers will then watch to make sure clients are safely within the facility or home before leaving UNLESS client or a family member has informed Dispatch that further assistance is necessary and what type of assistance is required

Wheelchair clients must have a safe, legal and easily accessible ramp for the drivers to be able to provide assistance

Drivers will tie down wheelchairs, secure all assistance mobility devices and assist with seatbelts and car seats as needed